SMS MARKETING TERMS & CONDITIONS

OVAH - Silva Company LLC

Effective Date: August 1, 2025

STANDALONE SMS CONSENT AGREEMENT - NOT PART OF ANY OTHER TERMS

1. EXPRESS CONSENT TO RECEIVE SMS MESSAGES

By providing your mobile phone number and explicitly checking the SMS consent checkbox (separate from any other agreements), you expressly consent to receive marketing, promotional, and transactional text messages from Ovah (Silva Company LLC) at the mobile number provided.

IMPORTANT: This consent is completely voluntary and separate from:

• Making any purchase
• Creating an account
• Our Privacy Policy
• Terms of Service
• Any other agreements

2. MESSAGE DETAILS & FREQUENCY

• Message Types: Promotional offers, product updates, order notifications, abandoned cart reminders, customer service communications
• Frequency: Up to 4 messages per week, may vary based on promotions
• Timing: Messages sent between 8 AM - 9 PM EST
• Automated Messages: Some messages may be sent via automatic telephone dialing system

3. COSTS & CARRIER INFORMATION

• Cost: Message and data rates may apply according to your mobile carrier plan
• Carrier Compatibility: Works with major US carriers (Verizon, AT&T, T-Mobile, Sprint, etc.)
• Delivery: We cannot guarantee message delivery due to carrier limitations

4. OPT-OUT PROCEDURES

You can stop receiving messages at any time using these methods:

• Text STOP: Reply STOP to any message to unsubscribe immediately
• Text UNSUBSCRIBE: Reply UNSUBSCRIBE to any message
• Text QUIT: Reply QUIT to any message
• Email: Contact help@ovah.us with your phone number
• Customer Service: Call our customer service line

CONFIRMATION: You will receive a confirmation message when you successfully opt-out.

5. HELP & CUSTOMER SUPPORT

For assistance:

• Text HELP: Reply HELP to any message for instructions
• Email Support: help@ovah.us
• Website: https://www.ovah.us/contact

6. CONSENT INDEPENDENCE

CONSENT NOT REQUIRED FOR PURCHASE

Agreeing to receive SMS messages is NOT a condition of any purchase or use of our services. You can:

• Make purchases without SMS consent
• Create accounts without SMS consent
• Use our website without SMS consent
• Access customer service without SMS consent

7. DATA COLLECTION & PRIVACY

When you consent to SMS marketing, we collect:

• Mobile phone number
• Consent timestamp and method
• Message interaction data (delivery, clicks)

This data is used solely for SMS marketing purposes and is governed by our separate Privacy Policy.

8. COMPLIANCE & LEGAL BASIS

This SMS program complies with:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• FCC regulations for automated messaging
• Cellular Telecommunications Industry Association (CTIA) guidelines
• Carrier-specific messaging policies

9. RECORD KEEPING

We maintain records of:

• Your explicit consent (date, time, method, IP address)
• Opt-out requests and confirmations
• Message delivery reports
• Compliance with frequency limits

10. MODIFICATIONS TO TERMS

We may update these SMS terms with 30 days notice via:

• SMS notification to opted-in users
• Email notification
• Website posting

Continued participation after notice constitutes acceptance of new terms.

BUSINESS CONTACT INFORMATION

Silva Company LLC (DBA: Ovah)
2420 Canopy Breeze Circle, Unit 2113
Orlando, FL 32824
Email: help@ovah.us
Website: https://www.ovah.us

BY PROVIDING YOUR PHONE NUMBER AND CHECKING THE SMS CONSENT BOX, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE SMS MARKETING TERMS

Last Updated: August 1, 2025 | Document Version: 1.0